Effective Date
Effective Date: July 1, 2026
Introduction
Un1teee (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, our managed IT services, customer support interactions, and SMS communications.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect:
- Name
- Company name
- Email address
- Telephone number
- Business address
- Service requests
- Billing information
- Communications with our support team
- Technical information necessary to provide managed IT services
- Website usage information through cookies and analytics
How We Use Information
Information may be used to:
- Provide managed IT services
- Respond to support requests
- Schedule appointments
- Send service notifications
- Send maintenance notifications
- Deliver security alerts
- Respond to inquiries
- Process invoices
- Improve our website and services
- Meet legal and regulatory obligations
SMS Communications
If you choose to receive text messages from Un1teee, we may send messages relating to:
- Support ticket updates
- Technician arrival notifications
- Appointment reminders
- Service scheduling
- Planned maintenance notifications
- Security alerts
- Account notifications
- Billing notifications
We do not send promotional or marketing text messages without obtaining separate consent.
Message frequency varies based upon your relationship with Un1teee.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors that assist in providing SMS services or where required by law.
Service Providers
We may share information with trusted providers that assist us in delivering services including:
- Microsoft
- Twilio
- 1Stream
- Payment processors
- Security monitoring providers
- Cloud infrastructure providers
Each provider is contractually required to protect customer information.
Cookies
Our website uses cookies to improve website functionality and measure website usage.
Users may disable cookies through their browser settings.
Data Security
We employ administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
Information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
California Privacy Rights
California residents may have additional rights regarding personal information under applicable California privacy laws.
Requests may be submitted using the contact information below.
Children’s Privacy
Our services are intended for businesses and are not directed toward children under the age of 13.
Changes
We may revise this Privacy Policy periodically.
The Effective Date at the top of this page reflects the most recent revision.
Contact
Un1teee
Email: privacy@un1teee.com
Phone: 805-835-4352