Testimonials

Customer Service, Customer Service, Customer Service

Un1teee is a leader in IT expertise. What sets them apart is the customer service. I was always very frustrated with other IT firms because when issues arise, you want them addressed and fixed immediately and that rarely happened. I never have that problem with Un1teee. For example, I have had issues or needed immediate assistance over the weekend on multiple occasions, and every time Un1teee has answered the phone and taken care of the problem for me. Un1teee has always been responsive and available. That level of dedication and service is nearly impossible to find these days. Choose Un1teee for topflight IT expertise and remarkable customer service at competitive prices.

Yulish & Asssociates has been a customer from 2019 - Present

Knowledge Of IT, Always Available, Open Communication

Your knowledge of IT exceeds any other firm I’ve used. You’re also always available. There is no risk to trying out a new IT vendor who can guide and teach you how IT will benefit a company.

Customer from 2016 - 2023

Un1teee Is Invaluable To My Business!

I highly recommend Un1teee! I own a small business that uses Macs and PCs. Stephen Yeoh was referred to me by my local Apple store business team because I was having trouble with Microsoft software compatibility with my Apple computer and phone. Stephen came to my office to understand all of my business computing needs and issues. He explained the reasons I was having issues (in plain english) and made recommendations to resolve those issues and improve my business systems. He made sure I had the latest crash backup plan. He itemized prices for other improvements so I would be able to select what I thought I needed and my business could afford.

Un1teee's GREATEST value came recently. One morning I discovered that someone had hacked my iMessage at 5 am and was using it! Confidentiality is of the utmost importance in my business, so I was terrified that the hacker had accessed my firm's data. I called Un1teee at 7 am. They have an emergency line! Stephen answered my emergency call and did what he could remotely, including resetting my passwords. By 10 am, he and another tech were at my office reviewing all of my computers to ensure that there were no further intrusions and improve my security. Within a few days, he again sent me itemized recommendations for firewalls and other security improvements for the long-term, including the Honda and Cadillac versions, with information about each so I could make informed decisions.

I don't know what I would do without Un1teee. I have worked with many, many IT people before, both within big companies and since I have had my own business. Usually they know Macs or PCs, but they are not that knowledgeable about where the two meet. Also, if you have a small business, at first they act like your business is important to them, but when something stops working and you are in crisis, their priority is their bigger clients and you are in the back of the line. Not with Un1teee. My business is small, but they treat my issues with the same consideration and urgency as their biggest clients. And I know that they will be with me in the event of an emergency, like a crash or a hack. This is invaluable.

Law Office of Sima Salek has been a customer from 2017 - Present

Honesty, Reliability, Expertise

Most importantly, Un1teee is always reliable. I rely heavily on technology and having IT problems can be quite stressful. There are countless times when I’ve needed support, and Un1teee has always been there. I can't emphasize enough the value of Un1teee’s reliability, honesty and skill set.

Performance Experts has been a customer from 2019 - Present

Professional, Attentive, Timely

Un1teee is exceptionally attentive regarding my firm’s IT needs. Un1teee repairs any issues quickly, and the staff goes above and beyond to ensure that my firm’s computer system exceeds our needs in this forever changing world of technology. The staff are professional and respond timely. When I have computer/networking issues that prevent work from being performed, I am comforted by the fact that Un1teee resolves my problems quickly.

The Law Offices of Garry S. Malin has been a customer from 2018 - Presen

Un1teee Makes Recommendations That Are Catered Specifically To My Business

The staff at Un1teee are knowledgeable enough to make recommendations that are catered specifically to my business, as opposed to just providing a cookie cutter solution. Un1teee has always been available for support when I need it, without a long wait time. When recommending solutions, the staff keep my budget in mind, which goes to show that they genuinely care about their customers.

Attentive, Patient, Essential

There is nothing more frustrating than modern technology, but with Un1teee, I can rest easy knowing that I always have someone to count on. The staff are attentive, knowledgeable, patient and always ready to help. Problems with technology are inevitable, so having IT support from Un1teee is essential.

Recording, Radio, Film & Culinary Connection has been a customer since 2017 - present

I Love Being Able To Take Everything You Do Off My Plate

Un1teee’s response time is amazing. The level of knowledge, availability and professionalism is outstanding. If email reliability, security and connectivity is important to your business, then hiring Un1teee is a no-brainer. I love being able to take everything you do off my plate.

Customer from 2017 - Present

No Comparison Between Un1teee And The Other Firms

Un1teee brings a high level of professionalism and competence to my account. The staff are all invariably very competent, polite, respectful of my need as they serve my account. I have used other companies, two of them to be exact, there is no comparison between Un1teee and the two other firms I used. Un1teee is by far superior by all respect. That said, Un1teee is also significantly more expensive than the other companies I used.  You get what you pay for.

Omnikron / Basu's Home Style has been a customer from 2014 - present

The Best There Is

When I first came to Un1teee, it was to resolve my email problems with my 6 different email accounts and to help me switch from a PC to a Mac. Un1teee has not only solved my email problems, they streamlined all of the computers, iPads, etc. in my start up business and my home office. They not only understand problems presented, they give me alternative solutions and ideas I had not even considered. Because of Un1teee's technological support, my company has gone from simply being an idea to being a growing company that hosts weekly webinars, has a growing database and successfully serves clients. I recommend Un1teee to anyone needing technology support whether it be for personal or for business.

Great For Small Businesses

Un1teee has been an incredible help to our growing business. We contacted them to assist us with a wide variety of issues including email management, selecting a server solution, file management, general technical support, hardware and software set up, etc. Every step of the way, Un1teee has helped us look at all the relevant options, weigh our needs and develop practical solutions. Un1teee is helping us navigate our growth wisely and plan for the future. I can't recommend him more highly!

Prompt, Professional and Knowledgeable

Un1teee is awesome. Always on top of things and follows up within the same day that you contact them either by phone or e-mail. They can set up your whole network, fix printer problems, monitor your network, set up privacy settings and trouble shoot everything. Un1teee is great.

Recording, Radio, Film and Culinary Connection has been a customer from 2017 - present

Un1teee Delivered On The Highest Standards Of Professionalism And Quality Of Work.

Un1teee has provided both creative and technical outsourcing solutions. They have been able to execute on innovative ideas, taking a project from concept to completion, exceeding expectations. They have also provided technical support in the final distribution of the project to customers and prospects, an effort that involved programming and web design. Their gentle, yet professional demeanor under all conditions was critically important as we were facing deadlines.

Business Owners - This Is A Must Have

I was lucky enough to be recommended to Un1teee and it has and continues to be well worth my time and money. Why - First and foremost Stephen’s communication style that brings you into the equation by fully understanding what you do, what you need and what you are missing. His proactive approach in spending the time upfront and clearly understanding what you are asking for as well as the clarity in his response so you understand what you need. Then his wide knowledge of the solutions, the costs and the time to help in budgeting going forward. Un1teee is a one stop back office IT Department for me. I wouldn't make an IT move without Un1teee. Highly recommend the services of this firm.